Episodes

Thursday May 13, 2021
Tech Talk Episode 67: Troubleshooting Expansion Valves
Thursday May 13, 2021
Thursday May 13, 2021
We welcome back Phil Valpey to discuss troubleshooting thermostatic expansion valves - better known as TXV's - and electronic expansion valves - better known as EEV's or LEV's.

Wednesday May 12, 2021
Episode 97: Massachusetts Venting Pipe Code Change Details
Wednesday May 12, 2021
Wednesday May 12, 2021
We welcome on Doug Hamilton to discuss the recent announcement from the Massachusetts Board of State Examiners of Plumbers and Gas Fitters to Fuel Gas Code, 248 CMR 5.00, impacting the materials that can be used for the venting of appliances by stating, "The only plastic piping which may be used for venting appliances shall be CPVC, polypropylene, and other pipes which have been product-accepted for that purpose by the Board."

Thursday May 06, 2021
Tech Talk Episode 66: Proper Line Set Installation Practices
Thursday May 06, 2021
Thursday May 06, 2021
Mark Guenthner is back, this week discussing proper installation practices for line sets in both unitary and ductless equipment.

Thursday Apr 29, 2021
Tech Talk Episode 65: Proper Duct Installation Practices
Thursday Apr 29, 2021
Thursday Apr 29, 2021
We welcome back Mark Guenthner to give his insight into proper duct installation practices and how good ductwork installation can make or break your next job.

Wednesday Apr 28, 2021
Episode 96: Relative Humidity & Viruses
Wednesday Apr 28, 2021
Wednesday Apr 28, 2021
We welcome back Marc Marchillo from Aprilaire to discuss how viruses react in humidity and how having the proper relative humidity in your space can help slow the spread of viruses.

Thursday Apr 22, 2021
Thursday Apr 22, 2021
We welcome back Randy Lenz from Anden to give an overview of proper installation and maintenance practices for Anden dehumidifiers when installed in a grow room.

Wednesday Apr 21, 2021
Episode 95: A Deep Dive Into the Anden Dehumidifier Line
Wednesday Apr 21, 2021
Wednesday Apr 21, 2021
We take a deeper look at the full line of Anden dehumidifiers with Randy Lenz, the Product Application Engineer at Anden.

Thursday Apr 15, 2021
Tech Talk Episode 63 - An Introduction to Anden's VLGR Technology
Thursday Apr 15, 2021
Thursday Apr 15, 2021
We continue our Anden discussion by welcoming in Chip Seidel, Director of Operations at Anden, to introduce their proprietary VLGR technology and explain how variable low grain refrigerant can lead to a better dehumidifier for any grow room.

Wednesday Apr 14, 2021
Episode 94: An Introduction to the Anden Dehumidifier & Humidifier Line
Wednesday Apr 14, 2021
Wednesday Apr 14, 2021
We introduce the Anden line of grow room optimized dehumidifiers and humidifiers by welcoming East Coast Regional Manager at Anden, Victoria Aceves to Torrice Talk. She discusses what important differences go into the Anden line to ensure it is the ideal application for grow rooms and cultivation.

Thursday Apr 08, 2021
Tech Talk Episode 62: Preparing Your Rooftop Units for Summer
Thursday Apr 08, 2021
Thursday Apr 08, 2021
We welcome back Ken Gott to discuss tips for yearly maintenance and system checks you should be making when preparing commercial rooftop units for summer.

Wednesday Apr 07, 2021
Episode 93: Discussing Whole Home Dehumidification
Wednesday Apr 07, 2021
Wednesday Apr 07, 2021
We welcome Marc Marchillo, Corporate Training Manager at Aprilaire, to discuss the benefits of whole home dehumidification and how Aprilaire can help you start selling more dehumidifiers.

Friday Apr 02, 2021
Tech Talk Episode 61: Stock Your Tech Bag for Cooling Season
Friday Apr 02, 2021
Friday Apr 02, 2021
We continue our discussion on stocking up for cooling season by welcoming in John Souza from S. G. Torrice to talk about what needs to be taken out of your bag, and what needs to go in to work on cooling equipment.

Thursday Apr 01, 2021
Episode 92 (Part 2): Stock Your Truck for Commercial Cooling Season
Thursday Apr 01, 2021
Thursday Apr 01, 2021
In part two of our cooling season stock discussion, Jay Seitz from Trane Technologies is back to discuss what you should have on your trucks or in your warehouses when working on commercial equipment ahead of this cooling season.

Wednesday Mar 31, 2021
Episode 92 (Part 1): Stock Your Trucks for Cooling Season
Wednesday Mar 31, 2021
Wednesday Mar 31, 2021
We welcome back Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to talk about what stock you need on your trucks and in your warehouses to start cooling season. Plus we discuss preseason buys and selling IAQ items as the season begins.

Thursday Mar 25, 2021
Tech Talk Episode 60: Cooling Season Service & Maintenance Plan
Thursday Mar 25, 2021
Thursday Mar 25, 2021
We welcome back Russell Lattime to help you create a checklist of service and maintenance items on indoor and outdoor equipment as you prepare for cooling season.

Wednesday Mar 24, 2021
Episode 91: Tips & Tricks to Get Ahead of Your Accounting Before the Busy Season
Wednesday Mar 24, 2021
Wednesday Mar 24, 2021
We welcome on Andrea Kranitz from Baytek to give you some tips and tricks on getting your accounting software in order ahead of the busy season.

Thursday Mar 18, 2021
Thursday Mar 18, 2021
We welcome back Ken Gott to give some tips on installing and maintaining humidifiers and Dehumidifiers.

Wednesday Mar 17, 2021
Episode 90: Maintenance Agreements Are Not Four-Letter Words
Wednesday Mar 17, 2021
Wednesday Mar 17, 2021
We chat with Doug Little from Payzerware about offering maintenance agreements to help give your company a boost.

Thursday Mar 11, 2021
Tech Talk Episode 58: Calculating Airflow
Thursday Mar 11, 2021
Thursday Mar 11, 2021
Phil Valpey is back on Torrice Tech Talk to discuss why calculating airflow is important and how to calculate CFM's with the temperature rise method and with a dual port manometer.

Wednesday Mar 10, 2021
Episode 89: You Should be Paying More Attention to Your HR
Wednesday Mar 10, 2021
Wednesday Mar 10, 2021
We discuss the importance of staying on top of your HR rather than being reactive. Plus how HRPlus OnDemand can help you and your company when it comes to HR issues with Judy Thornell, President at Baytek, and Chris Cooley, Principal at MyHRConcierge.

Thursday Mar 04, 2021
Tech Talk Episode 57 - The Basics of Superheat & Subcooling
Thursday Mar 04, 2021
Thursday Mar 04, 2021
We welcome back Russell Lattime to go over the basics and applications of superheat and subcooling.

Wednesday Mar 03, 2021
Episode 88: Discussing the REME Halo Pathogen Test Results
Wednesday Mar 03, 2021
Wednesday Mar 03, 2021
We welcome back Jim Cherubini to break down and discuss the pathogen test results for the REME Halo against the SARS-CoV-2 virus.

Thursday Feb 25, 2021
Tech Talk Episode 56 - Setting Up Zone Dampers Properly
Thursday Feb 25, 2021
Thursday Feb 25, 2021
We bring in Phil Valpey to discuss the correct steps to take to ensure zone dampers and sensors are installed correctly in a zoned system.

Wednesday Feb 24, 2021
Episode 87: Make Your Company More Efficient With Technology
Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
We welcome back Doug Little, President and Co-Founder of Payzer, to discuss how utilizing technology can help make your company more efficient, organized and profitable.

Thursday Feb 18, 2021
Tech Talk Episode 55: Breaking Down the Technical Components of RunTru Outdoor Units
Thursday Feb 18, 2021
Thursday Feb 18, 2021
mark Guenthner is back on Torrice Tech Talk to continue his technical breakdown of RunTru by Trane. This week, he discusses the technical components of RunTru AC's and heat pumps.

Wednesday Feb 17, 2021
Episode 86: Updating Your Local Presence with The DAC Group
Wednesday Feb 17, 2021
Wednesday Feb 17, 2021
We welcome Amanda Woolums, Account Executive at The DAC Group, to discuss what steps to take to update your local presence and how updating your local presence can help grow your company.

Thursday Feb 11, 2021
Tech Talk Episode 54: Breaking Down the Technical Components of RunTru Indoor Units
Thursday Feb 11, 2021
Thursday Feb 11, 2021
We welcome back Mark Guenthner to discuss the technical components of RunTru by Trane furnaces, air handlers and coils.

Wednesday Feb 10, 2021
Episode 85: Learning About Elite Dealer Programs with Trane Technologies
Wednesday Feb 10, 2021
Wednesday Feb 10, 2021
We welcome in Lindsey Mathews, Chanel Marketing Manager at Trane Technologies, and Chris Owanesian, Elite Dealer Programs Manager at Trane Technologies, to discuss the Trane TCS and American Standard Customer Care programs along with some of the changes made to the program in 2021.

Thursday Feb 04, 2021
Tech Talk Episode 53: A Technical Overview of the REME Halo Product Line
Thursday Feb 04, 2021
Thursday Feb 04, 2021
Jim Cherubini is back to discuss the technical aspects of the REME Halo product line and why it is so effective as a whole-home air purifier.

Wednesday Feb 03, 2021
Episode 84: An Introduction to the REME Halo Product Line
Wednesday Feb 03, 2021
Wednesday Feb 03, 2021
We welcome in Jim Cherubini, the Regional Vice President at Northway Marketers, to introduce you to the REME Halo product line. Jim discusses the REME Halo whole home air purifier, the Halo LED whole home air purifier and more.

Thursday Jan 28, 2021
Tech Talk Episode 52: Installation & Maintenance of iWave Products
Thursday Jan 28, 2021
Thursday Jan 28, 2021
We welcome in Ken Gott to discuss the proper installation and maintenance of iWave products to ensure the best indoor air quality experience.

Wednesday Jan 27, 2021
Episode 83: Discussing the iWave Pathogen Test Results
Wednesday Jan 27, 2021
Wednesday Jan 27, 2021
We welcome S. G. Torrice Territory Manager Tyler Cleary to Torrice Talk to discuss the pathogen testing done by NuCalgon and iWave against airborne pathogens, including COVID-19.

Thursday Jan 21, 2021
Episode 82 (Part 2): A Deep Dive into Intuit QuickBooks Online Advanced
Thursday Jan 21, 2021
Thursday Jan 21, 2021
We welcome in Judy Thornell, President of Baytek, Andrea Kranitz, Senior Technical Analyst at Baytek and Jamie Delvechio, Senior Channel Account Manager at Intuit to take a deep dive into the Intuit QuickBooks Online Advanced product and how your company can utilize Quickbooks, and Baytek's services, to get a better grasp on your accounting and business practices.

Wednesday Jan 20, 2021
Episode 82 (Part 1): A Deep Dive into Intuit QuickBooks Desktop
Wednesday Jan 20, 2021
Wednesday Jan 20, 2021
We welcome in Judy Thornell, President of Baytek, Andrea Kranitz, Senior Technical Analyst at Baytek and Jamie Delvechio, Senior Channel Account Manager at Intuit to take a deep dive into the Intuit QuickBooks Desktop product and how your company can utilize Quickbooks, and Baytek's services, to get a better grasp on your accounting and business practices.

Wednesday Jan 13, 2021
Episode 81: An Introduction to Baytek
Wednesday Jan 13, 2021
Wednesday Jan 13, 2021
We welcome Judy Thornell, the President of Baytek, to Torrice Talk to discuss how Baytek can help HVAC businesses by assisting with accounting through QuickBooks, human resources with HRPlus OnDemand and much more!

Wednesday Jan 06, 2021
Episode 80 - Learning About Massachusetts' Gas Fired Furnace "G" Rating
Wednesday Jan 06, 2021
Wednesday Jan 06, 2021
We start 2021 by talking to Mike Donaghey, EVP of Business Development at S. G. Torrice, about the "G" rating that is needed for gas fired equipment in the state of Massachusetts by the Mass Plumbing and Gas Fitting Board

Wednesday Dec 02, 2020
Episode 79 - Paths to an HVAC Career
Wednesday Dec 02, 2020
Wednesday Dec 02, 2020
We welcome Rich Lavoie, General Manager at Central Cooling & Heating, and Drew Clark, Business Analyst at Central Cooling & Heating, to discuss the opportunities that are available in the HVAC industry - plus how success can come from many different career paths.

Thursday Sep 03, 2020
Tech Talk Episode 51: Preparing Technicians for Heating Season
Thursday Sep 03, 2020
Thursday Sep 03, 2020
We welcome in S. G. Torrice Territory Manager John Souza to discuss how technicians should be preparing for heating season plus what they need in their tech bags for service calls.

Wednesday Sep 02, 2020
Episode 78: Stock Your Truck for Heating Season
Wednesday Sep 02, 2020
Wednesday Sep 02, 2020
We welcome Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to discuss what parts are essential to have on your van or truck for heating season, plus why stocking your shop and preseason buys are so important to the success of your business.

Wednesday Aug 19, 2020
Episode 77: Three Tips to Increase your Profits
Wednesday Aug 19, 2020
Wednesday Aug 19, 2020
We welcome back Sean Singleton, the Director of Business Development at Payzerware, to discuss three helpful tips to increase your company's profits.

Wednesday Aug 12, 2020
Episode 76 - An Introduction to Service Fusion
Wednesday Aug 12, 2020
Wednesday Aug 12, 2020
We welcome Jeremy O'Hara, the Director of Partnerships at Service Fusion, to introduce the Service Fusion All-In-One Field Service Management Software.

Thursday Aug 06, 2020
Tech Talk Episode 50: Heat Pump Terminology and Operation
Thursday Aug 06, 2020
Thursday Aug 06, 2020
We welcome back Russell Lattime to discuss common heat pump terminology and operations that will help lead to a quicker, more efficient technical diagnosis.

Wednesday Aug 05, 2020
Episode 75: Leadership in the Trades
Wednesday Aug 05, 2020
Wednesday Aug 05, 2020
We discuss the unique challenges of being a leader in the HVAC industry along with some different ways to convey leadership in 2020 and beyond with Tom Howard, the VP of Customer Experience at ServiceTitan.

Thursday Jul 30, 2020
Tech Talk Episode 49: Rooftop Unit Defrost & Low Ambient Cooling
Thursday Jul 30, 2020
Thursday Jul 30, 2020
We welcome back Ken Gott to discuss the defrost cycle and the basics of low ambient cooling on rooftop units.

Wednesday Jul 29, 2020
Episode 74: Top Three Questions About Consumer Financing (Part 2)
Wednesday Jul 29, 2020
Wednesday Jul 29, 2020
We welcome back Doug Little, President and Co-Founder of Payzer, to continue our discussion on consumer financing. This week, Doug answers the top three questions dealers have about offering financing.

Thursday Jul 23, 2020
Tech Talk Episode 48: Heat Pump Defrost
Thursday Jul 23, 2020
Thursday Jul 23, 2020
We welcome back Ken Gott to discuss the defrost cycle in heat pumps.

Wednesday Jul 22, 2020
Episode 73 - Top Three Questions About Consumer Financing (Part 1)
Wednesday Jul 22, 2020
Wednesday Jul 22, 2020
We discuss why your company should offer consumer financing and how to implement financing in part one of a two-part series with Doug Little, President and Co-Founder of Payzer.

Thursday Jul 16, 2020
Tech Talk Episode 47 - Diagnosing Heat Exchanger Failures
Thursday Jul 16, 2020
Thursday Jul 16, 2020
We welcome back Phil Valpey to talk you through testing your system to find and diagnose bad, or cracked heat exchangers.

Wednesday Jul 15, 2020
Episode 72 - RunTru Extended Warranty Program with JB & Associates
Wednesday Jul 15, 2020
Wednesday Jul 15, 2020
We welcome back Cody Grant from JB Warranties to discuss the new RunTru by Trane extended warranty program, exclusively administered by JB Warranties.

Thursday Jul 09, 2020
Tech Talk Episode 46 - Learning the Kumo Touch MHK2 Wireless Controller
Thursday Jul 09, 2020
Thursday Jul 09, 2020
Ken Gott is back on Torrice Tech Talk to discuss the Kumo Touch MHK2 wireless controller for Mitsubishi Electric.