Torrice Talk & Torrice Tech Talk

Tech Talk Episode 33: Setting Up the MRCH1

We welcome back Mark Guenthner to help walk you through setting up the MRCH1 and pairing it with your Mitsubishi Electric equipment.

Episode 33: Using the Mitsubishi Electric Diamond Contractor Program

We welcome Joe Wood of Boston Standard & New England Ductless to discuss the benefits of having both of his companies be Mitsubishi Electric Cooling & Heating Diamond Contractors, and how he utilizes the Diamond Elite program in his businesses.

Tech Talk Episode 32: Kumo Station Basic Setup & Installation

We walk you through the setup and installation of Mitsubishi Electric's Kumo Station with Ken Gott on this "Torrice Tech Talk".

Tech Talk Episode 31: Installing the Kumo Cloud Wireless Temperature & Humidity Sensor

Now that your Kumo Cloud Wireless Interfaces are installed, Ken Gott is back to walk you through setting up and installing the wireless temperature and humidity sensor to have your Mitsubishi Electric system working at optimal levels.

Episode 32: Exploring Aprilaire's Product Offering

We discuss the IAQ product offering from Aprialire by welcoming Kevin Durkin - New England District Sales Manager for Aprilaire - to Torrice Talk.

Tech Talk Episode 30: Kumo Cloud Basic Setup & Installation

Ken Gott is back to walk you through the basic setup and installation of Mitsubishi Electric Cooling & Heating's Kumo Cloud wireless interfaces on "Torrice Tech Talk".

Tech Talk Episode 29: Zoning Setup on 1050 Connected Controls

Last week, Phil Valpey taught you to set up a 1050 connected control. This week he is back on "Torrice Tech Talk" to teach you how to set up zoning on the same 1050 control.

Episode 31: Benefits of Using Flat Rate Pricing

We discuss the benefits of using flat rate pricing for your HVAC service with Jay Sackett from Coolfront Technologies to help your company garner more trust with customers and make more money.

Tech Talk Episode 28 - Installation & Setup of 1050 Connected Controls

Phil Valpey is back to walk you through the proper installation and setup of the 1050, aka the AccuLink or ComfortLink, connected control for your system.

Episode 30: Branding Your HVAC Company

We welcome back Elaina Burdick of EB&L Marketing to help you learn the correct way to brand your HVAC company and avoid marketing cliches.

Tech Talk Episode 27: Cooling Season Maintenance for Unitary Air Conditioners

We welcome Mark Guenthner back to "Torrice Tech Talk" to discuss cooling season maintenance for your Trane and American Standard air conditioners ahead of the summer rush.

Episode 29: Meet Our New Sales Managers

On this "Torrice Talk" we introduce you to our two new sales managers at the S. G. Torrice Company - Chad Baril and Scott Adler.

Tech Talk Episode 26 - Kumo Cloud Internet Connectivity Setup & Troubleshooting

On a special episode of "Torrice Tech Talk", Ken Gott joins us to discuss setting up and troubleshooting the internet connection needed for Mitsubishi Electric Cooling & Heating's Kumo Cloud and Kumo Station connected controls - a problem facing many dealers installing Mitsubishi Electric equipment.

Tech Talk Episode 25 - Installing a Hydronic Heater on a TAM9 Air Handler

We welcome Ken Gott back to "Torrice Tech Talk" to discuss the installation of a hydronic heater on a TAM9 air handler for American Standard and Trane.

Episode 28: Taking Advantage of the Local Presence Management Tool with the DAC Group

We welcome David Mabry from The DAC Group to "Torrice Talk" to discuss the advantages of using the Local Presence Management Tool with the DAC Group - a program that manages the local presence and location management on Google, and many other platforms.

Tech Talk Episode 24: Cooling Season Maintenance for M-Series & P-Series Equipment

We welcome Russell Lattime back to "Torrice Tech Talk" to discuss the maintenance needed for Mitsubishi Electric Cooling & Heating M-Series and P-Series equipment ahead of cooling season.

Episode 27: Learning the Benefits of Nexia Integrated Controls

We welcome in Devoe Ward, Business Development Manager for Nexia, to discuss all of the benefits of using Nexia Integrated Controls on your American Standard and Trane equipment. He also discusses how Nexia as a whole-home solution and can create a smart home ecosystem in your home.

Tech Talk Episode 23: Proper Filter Replacement

Mark Guenthner is back on "Torrice Tech Talk" to remind you about proper filter replacement and maintenance to make sure your system is running at peak efficiency.

Episode 26 - Discussing The Platinum 19/XV19 Low Profile Heat Pump

We welcome Don Garside back to "Torrice Talk" to discuss the 19-SEER, low profile heat pumps from Trane & American Standard - The Platinum 19 and the XV19. He walks through applications, benefits and specifics for these units, and why you should start installing them.

Tech Talk Episode 22: Troubleshooting the Cooling System on a ReliaTel Controlled Rooftop

Last week, we discussed troubleshooting the heating system on a ReliaTel controlled rooftop unit. This week, Ken Gott is back on "Torrice Tech Talk" to discuss troubleshooting the cooling system on a ReliaTel controlled rooftop unit.

Episode 25: Reviewing the Benefits of the Mitsubishi Electric Diamond Contractor Program

On this "Torrice Talk" we discuss the benefits of being a Mitsubishi Electric Cooling & Heating Diamond Contractor, and the steps to take to get involved in the different levels of the program with Brian Cristman of Mitsubishi Electric Trane HVAC. We also discuss the importance of the Diamond Contractor Scorecard.

Tech Talk Episode 21: Troubleshooting the Heating System on a ReliaTel Controlled Rooftop

Ken Gott is back on "Torrice Tech Talk" and is discussing how to troubleshoot the heating system on a ReliaTel controlled rooftop unit.

Episode 24: Commercial Leasing & Rebate Programs

We cover everything you need to know about the Commercial Leasing and Commercial Rebate Programs with American Standard and Trane as we welcome S. G. Torrice Territory Manager Jon Corson and Inside Sales Associate Michael Donaghey Jr. to "Torrice Talk".

Tech Talk Episode 20: Flame Rectification Systems in Gas Burning Furnaces

We bring Russell Lattime back to "Torrice Tech Talk" to discuss the flame rectification systems for Trane & American Standard Heating & Air Conditioning gas burning furnaces.

Episode 23: Extended Warranty Programs with JB & Associates

We welcome Cody Grant of JB & Associates to "Torrice Talk" to discuss their extended warranty programs that can help protect equipment and labor for years after installation.

Episode 22: Features & Benefits of Installing the Foundation Light Commercial Unit

The new Foundation Light Commercial Unit is an efficient, economical solution for rooftop installations or replacements - and it doesn't need a curb adapter in many situations! We welcome Meg Rice and Greg Walters from Ingersoll Rand on to "Torrice Talk" to discuss the innovations and benefits of installing the Foundation Light Commercial Unit.

Tech Talk Episode 19: Understanding & Troubleshooting the 80 Volt Ignition System on Trane & American Standard Furnaces

We welcome Ken Gott back to "Torrice Tech Talk" to discuss a common problem: Understanding & Troubleshooting the 80 Volt Ignition System on Trane & American Standard Furnaces. 

Episode 21: Innovations and Benefits of Mitsubishi Ductless Equipment

On this "Torrice Talk", we welcome in David Hazel - the Northeast Business Unit Sales Manager for Mitsubishi Electric Trane HVAC - to discuss recent innovations in Mitsubishi Electric Trane ductless equipment, programs to help enrich dealers businesses and the benefits these innovations and programs present.

Episode 20: Exploring the New Rebate Structure for 2019

We welcome in Brian Cristman, the President of ACA New England, and Chris Morin, the 2nd Vice President of ACA New England, to "Torrice Talk" to discuss the end of the Mass CEC rebate program and the transition to Mass Save rebate program. We discuss the requirements and tiered levels of rebates in the new program. **REMINDER**: The Mass CEC rebate program ends March 20, 2019.

Episode 19: The Benefits of Joining ACA New England

On this "Torrice Talk" we discuss the benefits of joining the Air Conditioners Association of New England - better known as ACA New England - with their Vice President Doug Hamilton of Central Cooling and Heating and board member Michael Donaghey of the S. G. Torrice Company.

Tech Talk Episode 18: Inverter Compressor Operation & Testing

Inverter technology is very important to know for today's HVAC technicians. Phil Valpey is back on Torrice Tech Talk to discuss the operation and testing for inverter compressors on new air conditioners and heat pumps.

Episode 18: Completing a Load Calculation with the S. G. Torrice Company

We welcome Inside Sales Associate Michael Donaghey Jr. onto "Torrice Talk" to discuss the steps to take and the benefits of completing a load calculation with the S. G. Torrice Company.

Tech Talk Episode 17: Pressure Testing & Evacuation for New Systems and Repairs

We welcome back Russell Latime to "Torrice Tech Talk" to discuss the correct way to perform pressure tests and evacuations for Mitsubishi Electric Cooling & Heating, American Standard and Trane air conditioning units.

Episode 17: Meet Our New Marlborough Branch Staff

With our new Marlborough branch now open, we welcome Branch Manager Chris Bergeron and Assistant Branch Manager Andre Allen on to "Torrice Talk" to discuss the new branch and how they plan to serve customers coming to that branch. Make sure to stop by at 164 Locke Drive, Marlborough, MA 01752.

Episode 16: Exploring Indoor Air Quality & Accessories

We kick off 2019 by welcoming in Territory Manager Dan Hettler to explore the importance of Indoor Air Quality (IAQ) and the accessories that can help improve your IAQ.

Tech Talk Episode 16: The Best of Torrice Tech Talk 2018

We review the best of our technical advice from our tech staff in the Best of "Torrice Tech Talk - 2018".

Episode 15: The Best of Torrice Talk 2018

As the end of the 2018 approaches, we take you back through some of the best moments in the inaugural year of "Torrice Talk" with our year in review.

Tech Talk Episode 15: Sizing a New System

Phil Valpey is back on "Torrice Tech Talk" to discuss the information needed for a Manual J - the correct way to size a new system in a home.

Episode 14 - Selling Dealers on Selling Mitsubishi

We welcome Territory Manager Tyler Cleary to "Torrice Talk" to discuss how he sells dealers on adding Mitsubishi Electric Cooling & Heating ductless equipment to their offerings and some of the advantages that presents companies.

Tech Talk Episode 14 - Identifying Basic Circuits Within Your Systems

We welcome our newest Technical Support Representative, Russell Lattime, to "Torrice Tech Talk" as we get back to the basics and work on identifying basic circuits within your HVAC systems.

Episode 13 - Tracking Your Marketing Efforts

Last week, we discussed goal setting with Elaina Burdick of EB&L Marketing. This week, we discuss how to effectively track your marketing efforts to make sure your goals are being reached and you are maximizing your returns on your marketing efforts.

Tech Talk Episode 13: Correctly Inspecting & Servicing a Furnace

We welcome Phil Valpey back to "Torrice Tech Talk" to discuss a very important topic - correctly inspecting and servicing a furnace during heating season.

Episode 12: Setting Your Marketing Goals

We welcome back Elaina Burdick from EB&L Marketing on "Torrice Talk" to discuss setting marketing goals for your company in order to better execute your marketing plan.

Tech Talk Episode 12: Install a Drain Pan With Every System

Mark Guenthner joins us for a "Torrice Tech Talk" where he explains why dealers and installers should install a drain pan with every system, and which drain pan will work best for you.

Episode 11: Using The S. G. Torrice Fabrication Shop

On this "Torrice Talk" we take customers to our Fabrication Shop by welcoming in Shop Manager Brad Willows. He discusses how our sheet metal shop has grown, the types of projects he and his team produce and how they can handle nearly every custom job your company might have.

Tech Talk Episode 11: Troubleshooting Power Burners on Commercial Rooftop Units

Ken Gott is back to talk more commercial applications on "Torrice Tech Talk". He discusses troubleshooting and testing power burners on commercial rooftop units.

Episode 10 - Benefits of Mitsubishi Electric Ductless vs. Unitary Units

On this "Torrice Talk" we welcome Darren Hamilton, Owner of Central Cooling & Heating, to discuss the benefits of installing Mitsubishi Electric Cooling & Heating ductless systems versus traditional unitary units for dealers as well as home owners.

Tech Talk Episode 10 - Troubleshooting Electronic Expansion Valves

On this "Torrice Tech Talk", Phil Valpey walks you through the setup, testing and troubleshooting of electronic expansion valves - a very common part in Air Handlers.

Episode 9: A New Approach to Service Calls

We welcome Territory Manager John Souza to "Torrice Talk" as he shares his innovative approach to service calls and sales - treating it like you are a doctor.

Tech Talk Episode 9: Voyager Rooftop Zone Sensor Troubleshooting

In our first commercial rooftop discussion on "Torrice Tech Talk", Ken Gott discusses troubleshooting common problems found with the zone sensors on Voyager rooftop units.