Torrice Talk & Torrice Tech Talk
Tech Talk Episode 61: Stock Your Tech Bag for Cooling Season

Tech Talk Episode 61: Stock Your Tech Bag for Cooling Season

April 2, 2021

We continue our discussion on stocking up for cooling season by welcoming in John Souza from S. G. Torrice to talk about what needs to be taken out of your bag, and what needs to go in to work on cooling equipment.

Episode 92 (Part 2): Stock Your Truck for Commercial Cooling Season

Episode 92 (Part 2): Stock Your Truck for Commercial Cooling Season

April 1, 2021

In part two of our cooling season stock discussion, Jay Seitz from Trane Technologies is back to discuss what you should have on your trucks or in your warehouses when working on commercial equipment ahead of this cooling season.

Episode 92 (Part 1): Stock Your Trucks for Cooling Season

Episode 92 (Part 1): Stock Your Trucks for Cooling Season

March 31, 2021

We welcome back Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to talk about what stock you need on your trucks and in your warehouses to start cooling season. Plus we discuss preseason buys and selling IAQ items as the season begins.

Tech Talk Episode 60: Cooling Season Service & Maintenance Plan

Tech Talk Episode 60: Cooling Season Service & Maintenance Plan

March 25, 2021

We welcome back Russell Lattime to help you create a checklist of service and maintenance items on indoor and outdoor equipment as you prepare for cooling season.

Episode 91: Tips & Tricks to Get Ahead of Your Accounting Before the Busy Season

Episode 91: Tips & Tricks to Get Ahead of Your Accounting Before the Busy Season

March 24, 2021

We welcome on Andrea Kranitz from Baytek to give you some tips and tricks on getting your accounting software in order ahead of the busy season.

Tech Talk Episode 59: Installation & Maintenance Tips for Humidifiers & Dehumidifiers

Tech Talk Episode 59: Installation & Maintenance Tips for Humidifiers & Dehumidifiers

March 18, 2021

We welcome back Ken Gott to give some tips on installing and maintaining humidifiers and Dehumidifiers.

Episode 90: Maintenance Agreements Are Not Four-Letter Words

Episode 90: Maintenance Agreements Are Not Four-Letter Words

March 17, 2021

We chat with Doug Little from Payzerware about offering maintenance agreements to help give your company a boost.

Tech Talk Episode 58: Calculating Airflow

Tech Talk Episode 58: Calculating Airflow

March 11, 2021

Phil Valpey is back on Torrice Tech Talk to discuss why calculating airflow is important and how to calculate CFM's with the temperature rise method and with a dual port manometer.

Episode 89: You Should be Paying More Attention to Your HR

Episode 89: You Should be Paying More Attention to Your HR

March 10, 2021

We discuss the importance of staying on top of your HR rather than being reactive. Plus how HRPlus OnDemand can help you and your company when it comes to HR issues with Judy Thornell, President at Baytek, and Chris Cooley, Principal at MyHRConcierge.

Tech Talk Episode 57 - The Basics of Superheat & Subcooling

Tech Talk Episode 57 - The Basics of Superheat & Subcooling

March 4, 2021

We welcome back Russell Lattime to go over the basics and applications of superheat and subcooling.

Episode 88: Discussing the REME Halo Pathogen Test Results

Episode 88: Discussing the REME Halo Pathogen Test Results

March 3, 2021

We welcome back Jim Cherubini to break down and discuss the pathogen test results for the REME Halo against the SARS-CoV-2 virus.

Tech Talk Episode 56 - Setting Up Zone Dampers Properly

Tech Talk Episode 56 - Setting Up Zone Dampers Properly

February 25, 2021

We bring in Phil Valpey to discuss the correct steps to take to ensure zone dampers and sensors are installed correctly in a zoned system.

Episode 87: Make Your Company More Efficient With Technology

Episode 87: Make Your Company More Efficient With Technology

February 24, 2021

We welcome back Doug Little, President and Co-Founder of Payzer, to discuss how utilizing technology can help make your company more efficient, organized and profitable.

Tech Talk Episode 55: Breaking Down the Technical Components of RunTru Outdoor Units

Tech Talk Episode 55: Breaking Down the Technical Components of RunTru Outdoor Units

February 18, 2021

mark Guenthner is back on Torrice Tech Talk to continue his technical breakdown of RunTru by Trane. This week, he discusses the technical components of RunTru AC's and heat pumps.

Episode 86: Updating Your Local Presence with The DAC Group

Episode 86: Updating Your Local Presence with The DAC Group

February 17, 2021

We welcome Amanda Woolums, Account Executive at The DAC Group, to discuss what steps to take to update your local presence and how updating your local presence can help grow your company.

Tech Talk Episode 54: Breaking Down the Technical Components of RunTru Indoor Units

Tech Talk Episode 54: Breaking Down the Technical Components of RunTru Indoor Units

February 11, 2021

We welcome back Mark Guenthner to discuss the technical components of RunTru by Trane furnaces, air handlers and coils.

Episode 85: Learning About Elite Dealer Programs with Trane Technologies

Episode 85: Learning About Elite Dealer Programs with Trane Technologies

February 10, 2021

We welcome in Lindsey Mathews, Chanel Marketing Manager at Trane Technologies, and Chris Owanesian, Elite Dealer Programs Manager at Trane Technologies, to discuss the Trane TCS and American Standard Customer Care programs along with some of the changes made to the program in 2021.

Tech Talk Episode 53: A Technical Overview of the REME Halo Product Line

Tech Talk Episode 53: A Technical Overview of the REME Halo Product Line

February 4, 2021

Jim Cherubini is back to discuss the technical aspects of the REME Halo product line and why it is so effective as a whole-home air purifier.

Episode 84: An Introduction to the REME Halo Product Line

Episode 84: An Introduction to the REME Halo Product Line

February 3, 2021

We welcome in Jim Cherubini, the Regional Vice President at Northway Marketers, to introduce you to the REME Halo product line. Jim discusses the REME Halo whole home air purifier, the Halo LED whole home air purifier and more.

Tech Talk Episode 52: Installation & Maintenance of iWave Products

Tech Talk Episode 52: Installation & Maintenance of iWave Products

January 28, 2021

We welcome in Ken Gott to discuss the proper installation and maintenance of iWave products to ensure the best indoor air quality experience.

Episode 83: Discussing the iWave Pathogen Test Results

Episode 83: Discussing the iWave Pathogen Test Results

January 27, 2021

We welcome S. G. Torrice Territory Manager Tyler Cleary to Torrice Talk to discuss the pathogen testing done by NuCalgon and iWave against airborne pathogens, including COVID-19.

Episode 82 (Part 2): A Deep Dive into Intuit QuickBooks Online Advanced

Episode 82 (Part 2): A Deep Dive into Intuit QuickBooks Online Advanced

January 21, 2021

We welcome in Judy Thornell, President of Baytek, Andrea Kranitz, Senior Technical Analyst at Baytek and Jamie Delvechio, Senior Channel Account Manager at Intuit to take a deep dive into the Intuit QuickBooks Online Advanced product and how your company can utilize Quickbooks, and Baytek's services, to get a better grasp on your accounting and business practices.

Episode 82 (Part 1): A Deep Dive into Intuit QuickBooks Desktop

Episode 82 (Part 1): A Deep Dive into Intuit QuickBooks Desktop

January 20, 2021

We welcome in Judy Thornell, President of Baytek, Andrea Kranitz, Senior Technical Analyst at Baytek and Jamie Delvechio, Senior Channel Account Manager at Intuit to take a deep dive into the Intuit QuickBooks Desktop product and how your company can utilize Quickbooks, and Baytek's services, to get a better grasp on your accounting and business practices.

Episode 81: An Introduction to Baytek

Episode 81: An Introduction to Baytek

January 13, 2021

We welcome Judy Thornell, the President of Baytek, to Torrice Talk to discuss how Baytek can help HVAC businesses by assisting with accounting through QuickBooks, human resources with HRPlus OnDemand and much more!

Episode 80 - Learning About Massachusetts’ Gas Fired Furnace “G” Rating

Episode 80 - Learning About Massachusetts’ Gas Fired Furnace “G” Rating

January 6, 2021

We start 2021 by talking to Mike Donaghey, EVP of Business Development at S. G. Torrice, about the "G" rating that is needed for gas fired equipment in the state of Massachusetts by the Mass Plumbing and Gas Fitting Board

Episode 79 - Paths to an HVAC Career

Episode 79 - Paths to an HVAC Career

December 2, 2020

We welcome Rich Lavoie, General Manager at Central Cooling & Heating, and Drew Clark, Business Analyst at Central Cooling & Heating, to discuss the opportunities that are available in the HVAC industry - plus how success can come from many different career paths.

Tech Talk Episode 51: Preparing Technicians for Heating Season

Tech Talk Episode 51: Preparing Technicians for Heating Season

September 3, 2020

We welcome in S. G. Torrice Territory Manager John Souza to discuss how technicians should be preparing for heating season plus what they need in their tech bags for service calls.

Episode 78: Stock Your Truck for Heating Season

Episode 78: Stock Your Truck for Heating Season

September 2, 2020

We welcome Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to discuss what parts are essential to have on your van or truck for heating season, plus why stocking your shop and preseason buys are so important to the success of your business.

Episode 77: Three Tips to Increase your Profits

Episode 77: Three Tips to Increase your Profits

August 19, 2020

We welcome back Sean Singleton, the Director of Business Development at Payzerware, to discuss three helpful tips to increase your company's profits.

Episode 76 - An Introduction to Service Fusion

Episode 76 - An Introduction to Service Fusion

August 12, 2020

We welcome Jeremy O'Hara, the Director of Partnerships at Service Fusion, to introduce the Service Fusion All-In-One Field Service Management Software.

Tech Talk Episode 50: Heat Pump Terminology and Operation

Tech Talk Episode 50: Heat Pump Terminology and Operation

August 6, 2020

We welcome back Russell Lattime to discuss common heat pump terminology and operations that will help lead to a quicker, more efficient technical diagnosis.

Episode 75: Leadership in the Trades

Episode 75: Leadership in the Trades

August 5, 2020

We discuss the unique challenges of being a leader in the HVAC industry along with some different ways to convey leadership in 2020 and beyond with Tom Howard, the VP of Customer Experience at ServiceTitan.

Tech Talk Episode 49: Rooftop Unit Defrost & Low Ambient Cooling

Tech Talk Episode 49: Rooftop Unit Defrost & Low Ambient Cooling

July 30, 2020

We welcome back Ken Gott to discuss the defrost cycle and the basics of low ambient cooling on rooftop units.

Episode 74: Top Three Questions About Consumer Financing (Part 2)

Episode 74: Top Three Questions About Consumer Financing (Part 2)

July 29, 2020

We welcome back Doug Little, President and Co-Founder of Payzer, to continue our discussion on consumer financing. This week, Doug answers the top three questions dealers have about offering financing.

Tech Talk Episode 48: Heat Pump Defrost

Tech Talk Episode 48: Heat Pump Defrost

July 23, 2020

We welcome back Ken Gott to discuss the defrost cycle in heat pumps.

Episode 73 - Top Three Questions About Consumer Financing (Part 1)

Episode 73 - Top Three Questions About Consumer Financing (Part 1)

July 22, 2020

We discuss why your company should offer consumer financing and how to implement financing in part one of a two-part series with Doug Little, President and Co-Founder of Payzer.

Tech Talk Episode 47 - Diagnosing Heat Exchanger Failures

Tech Talk Episode 47 - Diagnosing Heat Exchanger Failures

July 16, 2020

We welcome back Phil Valpey to talk you through testing your system to find and diagnose bad, or cracked heat exchangers.

Episode 72 - RunTru Extended Warranty Program with JB & Associates

Episode 72 - RunTru Extended Warranty Program with JB & Associates

July 15, 2020

We welcome back Cody Grant from JB Warranties to discuss the new RunTru by Trane extended warranty program, exclusively administered by JB Warranties.

Tech Talk Episode 46 - Learning the Kumo Touch MHK2 Wireless Controller

Tech Talk Episode 46 - Learning the Kumo Touch MHK2 Wireless Controller

July 9, 2020

Ken Gott is back on Torrice Tech Talk to discuss the Kumo Touch MHK2 wireless controller for Mitsubishi Electric.

Episode 71 - Discovering Mitsubishi Electric’s MLZ Ceiling Cassette Units

Episode 71 - Discovering Mitsubishi Electric’s MLZ Ceiling Cassette Units

July 8, 2020

We welcome back Chris Morin from Mitsubishi Electric to help provide more information on Mitsubishi Electric's MLZ ceiling cassette series - an innovative one-way ceiling cassette that fits between the studs of homes. We take a deep dive into the full set of features that make this a one-of-a-kind indoor unit for you to sell.

Tech Talk Episode 45 - Setting Up a 3 & 5 Port Branch Box

Tech Talk Episode 45 - Setting Up a 3 & 5 Port Branch Box

July 2, 2020

We bring back Russell Lattime to help walk you through setting up a Branch Box for your Mitsubishi Electric ductless equipment.

Episode 70 - The Importance of Adaptibility in Your Business

Episode 70 - The Importance of Adaptibility in Your Business

July 1, 2020

We welcome Chris Hunter, Director of Customer Relations at ServiceTitan, to Torrice Talk to discuss the importance of Adaptability in your business and why it is so important to be flexible and adapt to the current market as an HVAC business owner. 

Episode 69: Exploring the Payzerware Platform

Episode 69: Exploring the Payzerware Platform

June 24, 2020

We explore Payzerware - a full field management platform for contractors - with Sean Singleton, the Director of Business Development at Payzerware, in this episode of Torrice Talk.

Episode 68: Improve Efficiency with ServiceTitan

Episode 68: Improve Efficiency with ServiceTitan

June 17, 2020

We welcome back Carly Armstrong of ServiceTitan to discuss how you can improve efficiency and help your company thrive with ServiceTitan.

Episode 67: Building Trust With Your Customers

Episode 67: Building Trust With Your Customers

May 26, 2020

We discuss the best ways to build trust with your customers during the uncertain times of the COVID-19 pandemic with Carly Armstrong from ServiceTitan.

Episode 66: Surviving “Corona Chaos”

Episode 66: Surviving “Corona Chaos”

May 18, 2020

We welcome back Carly Armstrong of ServiceTitan to discuss how dealers can survive the current "Corona Chaos" and help their company become a better, more efficient company during the current state of the industry.

Episode 65: Leadership During a Crisis Playbook

Episode 65: Leadership During a Crisis Playbook

May 11, 2020

We discuss effective leadership and go through the "Leadership During a Crisis Playbook" with Carly Armstrong from ServiceTitan on this episode of Torrice Talk.

Episode 64 - Utilizing Your SearchKings Elite Dealer Benefits

Episode 64 - Utilizing Your SearchKings Elite Dealer Benefits

April 29, 2020

We discuss how to utilize your SearchKings benefits package through your American Standard Customer Care or Trane TCS elite dealer programs with Lorne Sederoff from SearchKings.

Episode 63 - Breaking Down the Google Local Services Platform

Episode 63 - Breaking Down the Google Local Services Platform

April 15, 2020

We welcome Lorne Sederoff, Director of Channel Development at SearchKings, back to discuss the Google Local Services platform and the benefits of being Google Guaranteed and receiving leads through Google Local Services.

Episode 62 - An Introduction to SearchKings

Episode 62 - An Introduction to SearchKings

April 8, 2020

We introduce you to SearchKings, a digital marketing firm with a focus on the HVAC market, and the benefits of working with them to take your digital marketing plan to the next level.

Podbean App

Play this podcast on Podbean App