We welcome in S. G. Torrice Territory Manager John Souza to discuss how technicians should be preparing for heating season plus what they need in their tech bags for service calls.
We welcome Jay Seitz, the Northeast Regional Manager for Independent Distribution representing all American Standard and Trane Equipment and Parts at Trane Technologies, to discuss what parts are essential to have on your van or truck for heating season, plus why stocking your shop and preseason buys are so important to the success of your business.
We welcome back Russell Lattime to discuss common heat pump terminology and operations that will help lead to a quicker, more efficient technical diagnosis.
We welcome back Ken Gott to discuss the defrost cycle and the basics of low ambient cooling on rooftop units.
We welcome back Doug Little, President and Co-Founder of Payzer, to continue our discussion on consumer financing. This week, Doug answers the top three questions dealers have about offering financing.
We discuss why your company should offer consumer financing and how to implement financing in part one of a two-part series with Doug Little, President and Co-Founder of Payzer.
We welcome back Phil Valpey to talk you through testing your system to find and diagnose bad, or cracked heat exchangers.
We welcome back Cody Grant from JB Warranties to discuss the new RunTru by Trane extended warranty program, exclusively administered by JB Warranties.
Ken Gott is back on Torrice Tech Talk to discuss the Kumo Touch MHK2 wireless controller for Mitsubishi Electric.
We welcome back Chris Morin from Mitsubishi Electric to help provide more information on Mitsubishi Electric's MLZ ceiling cassette series - an innovative one-way ceiling cassette that fits between the studs of homes. We take a deep dive into the full set of features that make this a one-of-a-kind indoor unit for you to sell.
We bring back Russell Lattime to help walk you through setting up a Branch Box for your Mitsubishi Electric ductless equipment.
We welcome Chris Hunter, Director of Customer Relations at ServiceTitan, to Torrice Talk to discuss the importance of Adaptability in your business and why it is so important to be flexible and adapt to the current market as an HVAC business owner.
We discuss how to utilize your SearchKings benefits package through your American Standard Customer Care or Trane TCS elite dealer programs with Lorne Sederoff from SearchKings.
We welcome Lorne Sederoff, Director of Channel Development at SearchKings, back to discuss the Google Local Services platform and the benefits of being Google Guaranteed and receiving leads through Google Local Services.
We welcome Darryl Margaux, President & Co-Founder of SearchKings, and Lorne Sederoff, Director of Channel Development at SearchKings, to discuss the trends in the digital market for HVAC dealers during the COVID-19 pandemic. They give their expert opinion on how to adjust your digital marketing plan and stay top of mind - and making sure you do not stop advertising despite the current state of the market.
We welcome back Elaina Wellstead from EB&L Marketing to discuss the current HVAC market and how to market and keep your company relevant through the corona virus (COVID-19) pandemic.
We discuss converting an old R22 system to R410A and the correct steps to take with Phil Valpey on this Torrice Tech Talk.
We welcome AJ Jones, the Dealer Development Specialist for Dealer Diagnostics at Nexia, to Torrice Talk to discuss updates and improvements to the Nexia Dealer Diagnostics web platform that will help dealers diagnose any potential problems in systems more easily, faster and with greater data accuracy.
We welcome Kellie Lindenmoyer, the Associate Product Manager for Furnaces at Trane Technologies, and John Bailey, the Furnace Engineering Manager at Trane Technologies, to discuss the future of furnace design as well as innovations in furnace specifications and design.
We welcome John Hofmann, VP of Independent Distribution for American Standard and Trane, to Torrice talk to discuss an industry forecast. John discusses Trane Technologies, where he sees the HVAC industry evolving in the 2020's and much more!
We welcome Rich Bialobrzewski from RST Thermal onto Torrice Talk to discuss RenewAire products, centering our discussion around Energy Recovery Ventilators (ERV's).
We analyze how to properly use social media as an advertising tool by welcoming in both Elaina Wellstead and Jeannie Steinbuch from EB&L marketing. We discuss how to create audiences, what to include in ads and more!
We dive into the furnace line for RunTru by Trane, and welcome Kellie Lindenmoyer from Trane to help discuss key features, specs and advantages of the RunTru line of furnaces. Trane and RunTru are trademarks of Trane in the U.S. and other countries.
We take a deep dive into outdoor units for RunTru by Trane by exploring the key advantages and specifications of RunTru's Air Conditioners and Heat Pumps.
We welcome Patty Gillette from Mitsubishi Electric back for part two of our customer service discussion where we break down the best way to set appointments and close calls with potential customers.
We explore the fundamentals of great customer service with Patty Gillette, Northeast Channel Marketing Manager for Mitsubishi Electric. In part one, we define a customer and go through the 10 rules to abide by in customer service.
We welcome Lorne Sederoff from SearchKings to Torrice Talk to introduce HVAC dealers to SearchKings and discuss the Google Local Services program and the Google Guarantee program to help dealers get more leads and "spend their money on their own terms, not Google's".
We bring Territory Manager Tyler Cleary back to Torrice Talk to discuss the advantages of installing an iWave air purification system on all of your unitary or ductless HVAC jobs.
We discuss how to use the System Selection Tool and the benefits it brings to dealers with S. G. Torrice CEO, and founder of the tool, Matt Bedard.
Ken Gott is back on Torrice Tech Talk to discuss using the Honeywell RedLink system for operating a 2-stage furnace with a wireless furnace or a heat pump with a wireless sensor.
We look back at our first year of Torrice Tech Talk on our 1st Anniversary to take you back to some of the best moments.
We examine the features and services of the ServiceTitan platform to show how it will help your company run more efficiently and lead to more profits. We welcome Garrett Cross from ServiceTitan and John Eccleston of S. G. Torrice to the podcast to explain the platform.
Russell Lattime is back to walk through the proper procedure for testing, repairing and preventing refrigeration leaks within your HVAC system.
We bring Director of Sales for Home Services at Podium. Matt Chambers, in to Torrice Talk to discuss the Podium platform and how it can help your company grow and become more convenient for customers to reach.